Services

How do I legally do this?Navigating the complexities of short-term rental licensing can be both bewildering and expensive. With differing laws across provinces, cities, and stratas, obtaining the necessary licenses can be a daunting task. At Guesthaus, we specialize in simplifying this process for you. From deciphering regulations to guiding you through the application process, we ensure your short-term rental operates within the bounds of the law.

Who takes photos of my property?- No sweat! We’ll take photos of your property with our photography team of 30+ years real estate photography experience. We will work around your schedule and ensure we time it for a sunny day so your property shows its best colours.

How will it be marketed? Mastering SEO and comprehending listing platform algorithms are essential for securing top placement for your property. With our expertise, we optimize search terms, keywords, and platform algorithms to ensure your property outshines the competition. Moreover, for luxury properties, we implement a tailored social media strategy to enhance both organic and paid reach, fostering increased engagement and visibility.

How will I get paid? We provide two payment options for your convenience. Option 1 involves us paying you out monthly, requiring minimal effort on your part as you simply collect the money. Option 2, on the other hand, entails us invoicing you monthly, necessitating actions on your end to manage taxes and allocate funds. With Option 1, we ensure seamless transactions by offering direct deposits to your bank account. Additionally, regardless of the chosen option, we provide you with detailed revenue statements on a monthly basis.

How do I set guests up for success? (5-star reviews) Achieving 5-star reviews hinges on ensuring a seamless entry and exit experience for guests. Our experienced team is well-versed in managing various property types and unique lock systems, be it condos, townhouses, or houses. We offer expert advice on optimal solutions and adapt to accommodate any built-in lock configurations. It's crucial to get this right, as any issues with entry can result in lower star ratings from guests.

Who does cleaning? How is that schedule managed? A fresh smell followed by a spotless property when you first open the door does amazing things for guests and reviews. We have an in-house professional cleaning team and manage the busy calendar so there are never any complaints. Many think short-term rentals are damaging to your property, but from experience managing both short and long, frequent cleaners in a property ensure the property is left in great condition. You don’t have to pay for this, guests do.

How will you price my property? Crafting an effective pricing strategy for short-term rentals is undeniably challenging yet crucial. The last thing you want is to miss out on potential earnings, particularly during peak seasons. Leveraging our expertise and market knowledge, along with advanced software tools, we optimize your pricing to maximize profits. With our assistance, you can potentially double or quadruple your revenue compared to your mortgage, ensuring optimal financial returns on your investment.

What happens if there’s a maintenance need? Our on-call maintenance team is prepared to address both urgent and non-urgent issues promptly. With a swift response time of within an hour, rest assured that your property will be well-tended to. While maintenance incidents are infrequent with short-term rentals, our cleaning team promptly notifies us of any issues, allowing our maintenance team to resolve them before the next guest arrives.

How should I style my place?Recognizing the significance of staging a property to showcase its distinctive features is paramount for enhancing bookings and guest satisfaction. Our team of expert design consultants provides tailored ideas, templates, and strategies to elevate your property's aesthetics. With a standout design, you'll effortlessly surpass local competition, leaving a lasting impression on your guests.

Who creates the listing and where will it be posted? Crafting a compelling listing is essential for attracting guests and maintaining high occupancy rates. Based on your property and its location, we will strategically post it on one or multiple listing sites. With our expertise across various platforms, we'll determine the most suitable ones to showcase your property effectively.

Who talks to the guests when they have questions? Maintaining round-the-clock communication is essential for short-term rentals. Prompt responses to guest inquiries are crucial to avoid negative reviews. Rest assured, our dedicated team of hosts is available 24/7 to address all guest queries promptly, ensuring no message goes unanswered.

I want to ensure my property is kept in good order. How is that done? At our properties, we enforce rigorous house rules to maintain a secure and pleasant environment for all guests. To ensure safety and comfort, we have a minimum rental age requirement of 21 years and promptly identify and address any suspicious activity. Upholding these strict guidelines not only benefits your property but also fosters positive relationships with neighbors. Guests are informed of these rules during the booking process and provided with a detailed house manual at each location for easy reference to ensure compliance.